Ionic: Open the Settings app > About > Factory Reset or Clear User Data.If the timer reads 0:00, your factory reset has been successful.Turn it back on and plug in the charging cable.Repeat the “let go and hold the button” step.When you feel it, remove your finger from the button for a second, then press and hold it again. Let go of the button shortly and hold it down once again when they do. Watch your screen - an ALT text followed by a white screen should flash.Disconnect the charging cable from your tracker and wait around ten seconds then release the button and then press and hold it again.Plug the charging cable into your device and then into a USB port then press and hold your Charge’s button without letting go for two seconds.Charge and Charge HR: Resetting these two devices involves a lengthy process.Charge 2: This tracker cannot be factory reset.Charge 3: Go to Settings > About > Factory Reset or Clear User Data.However, you can erase user data by disconnecting them from your Fitbit account. Alta and Alta HR: You can’t factory reset these devices.Disconnect it from Fitbit to erase your user data. Ace: The original Ace does not feature a factory reset method.When you see the Fitbit logo, release the button for a second or two and then hold it down again until you feel a long vibration indicating a factory reset.ĭo you own an older Fitbit smartwatch or tracker but are not ready to part with it? Here’s how to reset the more senior devices from the company’s stable. The process is slightly different on the Versa 2, Versa 3, and Versa Lite since these smartwatches only have one button.This means a factory reset has been performed, and all of your data has been wiped. Let go of the bottom right button but keep pressing the other two when that happens. Hold all three buttons down on the original Fitbit Versa for around 10 seconds until you see the Fitbit logo.If your watch is not responding, you should perform a hard reset. Scroll vertically until you come to the About option.Swipe left on your Sense’s home screen until you find the Settings icon.

The Fitbit Sense shares its factory reset procedure with the original Versa, the Versa Lite, Versa 2, and Versa 3.

Resetting fitbit versa 2